Privacy Policy

1. Introduction

Inferra ("we", "us", "our") operates an online AI development school with programmes in data engineering, natural language processing, and analytical computing. We are located at 124 New Road, Bang Rak, Bang Rak, Bangkok 10500, Thailand.

This Privacy Policy explains what personal information we collect when you interact with our website or enrol in a programme, how we use it, how we protect it, and what rights you have over it. We are committed to handling personal data responsibly and in line with the Personal Data Protection Act B.E. 2562 (PDPA) of Thailand.

Questions about this policy can be sent to [email protected].

2. Data We Collect

We collect personal data in the following circumstances:

• Contact form submissions: name, email address, phone number (optional), and message content.
• Enrolment and programme administration: name, email address, phone number, and any information you share with instructors during a programme.
• Website analytics: anonymised information about how visitors use the website, including pages visited, session duration, and browser type. This is collected through analytics cookies where you have given consent.
• Cookie data: preferences stored in your browser via localStorage to manage consent settings. See our Cookie Policy for details.

We do not collect special category data (health, ethnicity, political opinions, etc.) and we do not knowingly collect data from persons under 18.

3. Legal Basis for Processing

• Consent: analytics and marketing cookies are set only after you accept them via the consent banner.
• Contractual necessity: enrolment data is processed to deliver programme services.
• Legitimate interest: responding to contact form enquiries and managing programme communication.
• Legal compliance: where required by applicable Thai law.

4. How We Use Personal Data

• Responding to enquiries submitted through the contact form.
• Managing enrolment, scheduling, and cohort communication.
• Sending programme-related updates, schedule changes, and relevant information to enrolled participants.
• Improving website content and usability through anonymised analytics data.
• Complying with legal obligations under Thai law.

We do not use personal data for automated decision-making or profiling, and we do not sell personal data to third parties.

5. Data Sharing

Personal data is not shared with third parties for marketing or commercial purposes. Limited sharing may occur in the following circumstances:

• Service providers: hosting, email, and analytics providers who process data on our behalf under appropriate agreements.
• Legal obligations: where required by Thai law or a valid legal process.

We do not transfer personal data to countries outside Thailand without ensuring adequate protection measures are in place.

6. Data Retention

• Contact form enquiries that do not result in enrolment: retained for up to 6 months, then deleted.
• Enrolment and programme records: retained for up to 3 years after programme completion for administrative and legal purposes.
• Analytics data: retained in anonymised form for up to 12 months.

7. Data Protection Measures

• Website data is transmitted over HTTPS (TLS encryption).
• Access to personal data is restricted to staff members who require it for legitimate programme administration purposes.
• We review data handling practices periodically to ensure they remain appropriate.
• In the event of a data breach affecting your personal information, we will notify affected individuals and the relevant Thai authority in accordance with PDPA requirements.

8. Cookies

We use essential cookies to operate the website and optional analytics and preference cookies where you have consented. You can manage cookie preferences at any time through our Cookie Policy page.

9. Your Rights Under Thai PDPA

As a data subject under Thailand's Personal Data Protection Act, you have the following rights:

• Right to be informed about how your data is processed.
• Right of access to your personal data.
• Right to rectification of inaccurate or incomplete data.
• Right to erasure of your personal data in certain circumstances.
• Right to restrict processing in certain circumstances.
• Right to data portability where processing is based on consent or contract.
• Right to object to processing based on legitimate interest.
• Right to withdraw consent at any time, without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

You also have the right to lodge a complaint with the Office of the Personal Data Protection Committee (PDPC) of Thailand if you believe your rights have not been respected.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

11. Children's Privacy

Inferra programmes are intended for adults aged 18 and over. We do not knowingly collect personal data from persons under 18. If we become aware that we have collected such data, we will delete it promptly.

12. Policy Updates

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the website after an update constitutes acceptance of the revised policy.

13. Contact

Data Controller: Inferra
124 New Road, Bang Rak, Bang Rak, Bangkok 10500, Thailand
Email: [email protected]
Phone: +66 98 472 6315